Privacy Policy

This policy explains how NZM-Labs handles personal data when you use our site or place an order. The data controller is [REGISTERED_ENTITY], [REGISTERED_ADDRESS]. For any privacy question, contact us via our contact page.

What we collect

• Order and contact data: name, organisation, email, delivery address, and order history.
• Payment data: processed by our payment provider; we do not store full card details.
• Technical data: limited site-usage data needed to operate and secure the site.

Why we use it

• To process, dispatch, and support your orders (performance of a contract).
• To meet accounting, tax, and other legal obligations (legal obligation).
• To operate and secure the website (legitimate interest).
• To send research notes or product updates, only where you have opted in (consent), which you may withdraw at any time.

Who we share it with

We share data only with the processors needed to run the service: our hosting and content-delivery provider, payment processor, and shipping carriers. Each processes data under a data-processing agreement and only for the purposes above. We do not sell personal data.

[PROCESSOR_LIST — confirm named hosting/CDN, payment, carrier, and email vendors before launch; add DPA + SCC references where a processor is outside the EEA.]

International transfers

Where a processor handles data outside the European Economic Area, that transfer is covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

How long we keep it

We keep order records for as long as required for accounting and legal purposes, and other data only for as long as needed for the purpose it was collected. Specific retention periods are set out in our internal retention schedule.

Your rights

Under the GDPR you have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us via our contact page. You also have the right to lodge a complaint with your local data-protection authority.

Cookies

We use only the cookies necessary to operate the site and, where applicable, optional analytics cookies set with your consent. You can manage cookies through your browser settings.